PRIVACY POLICY
1. Purpose
Pushtikarm Pty Ltd trading as Health Safety Training (HST) respects your privacy and is committed to protecting the personal information of students, clients, employers, contractors, trainers and website users.
This Privacy Policy explains how Health Safety Training collects, uses, stores, protects and discloses personal information.
Health Safety Training aims to manage personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles where applicable, and relevant vocational education and training (VET) privacy and reporting requirements.
2. Information We Collect
Depending on the services you request or undertake, we may collect information including:
Where required for training, assessment, licensing or regulatory purposes, we may also collect sensitive information where permitted or required by law.
3. How We Collect Information
We may collect personal information:
Where practical, we will collect personal information directly from the individual concerned.
4. Why We Collect and Use Personal Information
Health Safety Training may collect, hold and use personal information to:
5. USI Information
For nationally recognised training, Health Safety Training may be required to collect and verify a student’s Unique Student Identifier (USI).
Where Health Safety Training applies for a USI on behalf of a student, the student will be provided with the required privacy notice and appropriate authorisation will be obtained.
USI information will only be collected, accessed, used or disclosed for authorised purposes.
USI requirements include protection of student information and compliance with the Student Identifiers Act 2014 and related requirements.
6. Disclosure of Personal Information
Health Safety Training may disclose personal information where reasonably necessary for the purposes described in this Privacy Policy.
Depending on the circumstances, information may be disclosed to:
We do not sell personal information to third parties.
7. Training Partners and RTO Arrangements
Where Health Safety Training delivers training in conjunction with another registered training organisation or authorised training partner, relevant student information may need to be shared with that organisation for enrolment, training, assessment, certification, quality assurance, compliance and reporting purposes.
Information will only be shared to the extent reasonably necessary and permitted by law.
8. Direct Marketing
Health Safety Training may contact you about courses, training opportunities, promotions, updates or related services where permitted by law.
You may request that we stop sending marketing communications at any time.
Where electronic direct marketing is used, an appropriate unsubscribe or opt-out facility will be provided.
9. Cookies and Website Information
Our website may use cookies and similar technologies to:
Third-party services used by our website may also collect information in accordance with their own privacy policies.
You can adjust cookie settings through your browser. Disabling cookies may affect some website functionality.
10. Payment Information
Where you make a payment for training, your payment may be processed through a third-party payment provider.
Health Safety Training may receive transaction information necessary to confirm payment, issue receipts, process refunds and maintain financial records.
We do not intend to retain full payment card details unless legally permitted and necessary for an authorised business purpose.
11. Security of Personal Information
Health Safety Training takes reasonable steps to protect personal information against:
Security measures may include access controls, password protection, secure systems, restricted access and appropriate staff procedures.
However, no electronic storage or internet transmission system can be guaranteed to be completely secure.
12. Overseas Disclosure
Some technology, hosting, payment, email, booking or other service providers used by Health Safety Training may store or process information outside Australia.
Where personal information is disclosed to an overseas recipient, Health Safety Training will take reasonable steps to manage that disclosure in accordance with applicable privacy requirements.
The location of particular third-party service providers may change from time to time.
13. Accuracy of Personal Information
Health Safety Training takes reasonable steps to ensure that personal information we hold is accurate, complete and up to date.
You should notify us if your personal information changes or if you believe information we hold about you is incorrect.
14. Access to Personal Information
You may request access to personal information Health Safety Training holds about you.
You may also request correction of information that is inaccurate, incomplete or out of date.
Requests should be made using the contact details below.
We may need to verify your identity before providing access to personal information.
There may be circumstances where access cannot be provided, including where permitted or required by law.
15. Correction of Personal Information
If you believe information held by Health Safety Training is inaccurate, incomplete, out of date or misleading, please contact us.
We will consider the request and take reasonable steps to correct the information where appropriate.
16. Retention of Records
Health Safety Training retains training, assessment, enrolment, financial and other records for the periods required by applicable legislation, regulatory requirements, contractual obligations and our records management procedures.
Records will be securely destroyed or de-identified when they are no longer required, where permitted by law.
17. Privacy Complaints
If you believe Health Safety Training has mishandled your personal information, please contact us first so that we can investigate and attempt to resolve your concern.
A privacy complaint should include sufficient information for us to understand the issue and identify the relevant records.
We will acknowledge and investigate privacy complaints and provide a response within a reasonable period.
If you are not satisfied with our response, or we do not respond within a reasonable period, you may be able to make a complaint to the Office of the Australian Information Commissioner (OAIC).
The OAIC generally expects individuals to complain to the organisation first before lodging a privacy complaint with the OAIC.
18. Data Breaches
Health Safety Training takes reasonable steps to prevent unauthorised access, disclosure or loss of personal information.
Where the Notifiable Data Breaches Scheme applies and an eligible data breach occurs that is likely to result in serious harm, Health Safety Training will comply with applicable notification requirements.
19. Anonymity and Pseudonymity
Where practical and lawful, you may make general enquiries without identifying yourself.
However, certain information must be collected to enrol a student, verify identity, process a USI, conduct training and assessment, issue nationally recognised training documentation, meet regulatory requirements or provide particular services.
20. Children and Young Persons
Where training or services involve a person under 18 years of age, Health Safety Training may collect information from or about a parent, guardian, employer or other authorised person where necessary and appropriate.
21. Changes to This Privacy Policy
Health Safety Training may update this Privacy Policy from time to time to reflect changes to our services, systems, legal requirements or privacy practices.
The latest version will be made available on our website.
22. Contact Us
For privacy enquiries, requests for access or correction, or privacy complaints, please contact:
Health Safety Training
Pushtikarm Pty Ltd T/A Health Safety Training
71 Crocker Drive
Malaga WA 6090
Phone: 0481 823 535
Email: admin@healthsafetytraining.com.au
Website: https://healthsafetytraining.com.au/
Please mark privacy-related correspondence “Privacy Officer”.
