Start your career in the hospitality industry with our Responsible Service of Alcohol (RSA) course. This nationally recognised training provides the knowledge and practical skills required to serve alcohol responsibly, comply with Australian liquor licensing laws, recognise intoxication, and promote a safe environment for customers and staff
Our Responsible Service of Alcohol (RSA) course equips participants with the essential knowledge and practical skills required to responsibly sell, serve, or supply alcohol in licensed venues across Australia. This nationally recognised training is designed for individuals working or planning to work in hospitality, including bars, restaurants, hotels, clubs, cafés, casinos, bottle shops, and event venues.
Serving alcohol responsibly is a legal requirement and plays an important role in maintaining a safe environment for customers, staff, and the wider community. During this course, participants will learn how to recognise signs of intoxication, verify proof of age, refuse service when required, manage difficult situations professionally, and comply with Australian liquor licensing legislation.
Through practical examples and industry-based learning, participants gain the confidence to meet legal obligations while delivering responsible customer service.
Our Responsible Service of Alcohol (RSA) training prepares participants with practical skills and industry knowledge to work confidently in licensed venues.
The RSA course teaches participants how to responsibly sell, serve, and supply alcohol while complying with Australian liquor licensing laws and workplace requirements.
Anyone working in licensed venues such as bars, restaurants, hotels, clubs, bottle shops, cafés, casinos, and event venues where alcohol is sold or served may require RSA certification, depending on state or territory regulations.
Yes. The course includes practical scenarios covering responsible alcohol service, identifying intoxication, checking identification, and refusing service when necessary.
The course is generally completed within half a day or less, depending on the learner’s ability and experience.
Yes. Participants who successfully complete the course and assessment requirements will receive the applicable nationally recognised Statement of Attainment or RSA certification, subject to state or territory requirements.
Completing the Responsible Service of Alcohol (RSA) course provides many valuable benefits, including:
By completing this course, participants will learn how to:
